Instabill got its start by offering credit card processing for online dating merchants in 2001, and continues to offer online dating merchant accounts 15 years later.
Although online dating merchant accounts are considered high risk, it doesn’t mean online dating merchants should have to suffer. Whether your online dating service is subscription-based or niche-oriented, Instabill has the merchant account solution for you. Instabill can provide online dating merchant accounts for the following dating websites:
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Approval timetable for online dating merchants
The time it takes for an online dating merchant to earn an approval varies with each type of solution Instabill offers, but we can offer an estimate:
- Offshore online dating merchant account with payment processing history: 5 business days to 2 weeks
- Offshore startup online dating merchant accounts: 5 business days to 2 weeks
- Domestic online dating merchant account: 5 business days to 2 weeks
- Virtual check solution for online dating: 2-3 business days
How do I get an online dating merchant account
Our merchant account managers are available one-on-one at 1-800-318-2713, or simply click the ‘apply now’ button to get started.
Instabill offers numerous merchant account solutions for online dating merchants:
Offshore Online Dating Merchant Accounts (with payment processing history):
- 3-6 months of payment processing statements prominently showing company name and listing total sales, chargebacks, returns and refunds.
- 3 months worth of business banking statements
- Approvals: 5 business days to two weeks
Offshore Startup Online Dating Website Merchant Accounts
- 3 months of business banking statementsor a business banking letter
- If no business banking statements, we’ll accept 3 months of personal banking statements
- Approvals: 5 business days to two weeks
Domestic Online Dating Merchant Accounts
- Application
- Valid owner’s identification
- A business bank letter or a voided check
- 3 months of business banking statements showing the following: Company name, total sales, chargebacks, refunds and returns
- Appropriate documents of incorporation
- Approvals: Up to 2 weeks
Virtual Check Solutions for online dating merchants
- Completed application
- owner identification
- A voided check or business banking letter
- Articles of association
- Approvals: 2-3 business days
Why are online dating merchants considered high risk?
There are two main reasons the online dating industry falls under the high risk business category:
High Chargebacks: Consumers who subscribe to online dating websites sometimes find few or not enough suitors to their liking. Unsatisfied, it is common for some consumers to file a chargeback with their credit card issuer, citing the online dating merchant failed to deliver its service.
Transaction Laundering: Instabill underwriters sometimes find a merchant’s online dating website is a front for a different industry, such as an escort service or even prostitution. Our underwriters and merchant account managers vet merchant websites thoroughly before offering a merchant account solution.
Why is the online dating industry known for chargebacks?
Chargebacks are common in the online dating industry for several reasons. The most common reason is when a member of an online dating site may not find what s/he is looking for, and therefore may file a chargeback with their credit card brand for failure to deliver.
Secondly, online dating websites are popular among married individuals committing infidelity. One spouse often discovers the other on a dating site, who in turn denies any involvement and files a chargeback with their card issuer.
Must-reads for online dating merchants
Chargebacks are common in the online dating industry for several reasons. The most common reason is when a member of an online dating site may not find what s/he is looking for, and therefore may file a chargeback with their credit card brand for failure to deliver.
Secondly, online dating websites are popular among married individuals committing infidelity. One spouse often discovers the other on a dating site, who in turn denies any involvement and files a chargeback with their card issuer.